General legal notice

General terms and conditions of use (GTCU) of the site

Any person making use of the information, documents, products, software and various services (collectively the "Services") offered by this site is deemed to have read and accepted all the terms and conditions of these general conditions of use.

User obligations

Access to the site is via the Internet. Users declare that they are aware of the risks involved and accept them. They must protect themselves against the effects of computer piracy by adopting a suitable and secure computer configuration.

The Information and Press Service cannot be held responsible for any damage that the user may suffer directly or indirectly as a result of browsing this site and using its services or the websites to which it refers.

Use of the site is free of charge.

This site uses customer cookies, which are small text files used to analyse information relating to user browsing (frequency of visits, length of visits, pages viewed, etc.).

They are deposited by the site in a directory provided for this purpose on the user's computer. In particular, they contain the name of the server that wrote it, an identifier in the form of a unique number and an expiry date. The unique identifier enables the site to recognise the user's computer on each visit. Session cookies are deleted from the user's computer when the session is closed. However, persistent cookies remain on the user's computer for 1 month after the end of the session.

Users can decide for themselves whether or not the server hosting this website is authorised to store cookies on their computer. They may, at any time, set their browser options so that cookies are not accepted and stored. They can also delete stored cookies at any time via their browser (see the Cookie Charter)

The use of certain site functions may be limited or deactivated if the user refuses the site's cookies. Users are therefore advised to set their browser to accept cookies from the site.

Changes to the site

The Information and Press Service reserves the right to develop, modify or suspend this site without prior notice for maintenance, updating or any other reason deemed necessary.

In particular, the Information and Press Service may at any time withdraw, add to, supplement or clarify all or part of the information and services contained or offered on the site. The Information and Press Service may not be held liable for any direct or indirect damage arising from such modifications.

General limitations of liability

The Information and Press Service will do its utmost to ensure maximum availability of this site. However, it may not be held liable in the event of the site being temporarily or totally unavailable.

The Information and Press Service will do its utmost to ensure maximum availability of this site.

The Information and Press Service will do its utmost to ensure the security of the computer system. However, it may not be held liable in the event of an attack on the computer system or the temporary or total unavailability of the site.

The Information and Press Service will do its utmost to ensure the accuracy of the information contained on the site and published on social networks. However, it may not be held liable, in particular, for failing to update any information or form, for system manipulation or encoding errors, inaccuracies, gaps in the information provided or any errors or inaccuracies. Although the aim is to provide accurate and up-to-date information from a variety of sources, the Information and Press Service cannot avoid all risks of material error. None of the information published on this site is intended to be exhaustive or to constitute a commitment on the part of the Information and Press Service. Popularisations and translations are provided for information purposes only. Only legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) are deemed authentic. The information on this site is of a general nature. The information is not adapted to personal or specific circumstances and cannot therefore be considered as personal, professional or legal advice to the user. If the user requires personal or specific advice, he/she should always consult the competent services within the various administrations.

Limitation of liability of the site

The liability of this site is expressly excluded for all direct and indirect consequences:

For the convenience of users, this site may contain links to other sites that may be useful or of interest to them. The Information and Press Service does not systematically check the content of these sites. It cannot therefore be held responsible for the content of these websites, either in terms of their legality or the accuracy of the information they contain.

Intellectual property

All content on this website is published by the Information and Press Service and licensed under Creative Commons Attribution 3.0 Luxembourg. For more information, please consult our licence page.

Modification of the general conditions of use

These general terms and conditions of use may be amended or supplemented at any time, without prior notice, in line with changes made to the site, changes in legislation or for any other reason deemed necessary. It is the user's responsibility to inform himself/herself of the general terms and conditions of use of the site, of which only the updated version accessible online is deemed to be in force. It is possible that between two uses of the site, the specific general conditions of use may be modified, and it is therefore the responsibility of the user to read them carefully before each new use.

Applicable law and competent courts

Any dispute relating to the use of this site and its Services shall be subject to Luxembourg law and shall fall within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

Protection of personal data

General information

Personal data provided by the user is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of data.

As the Information and Press Service does not collect any personal data apart from IP addresses in the logs of the website servers for security reasons, the user's consent is not required before visiting this website.

The person responsible for this processing is the Information and Press Service.

Users may lodge complaints regarding the protection of their data via the respective communication channels provided and with the party responsible, in this case the Information and Press Service. Users may also submit their complaints to the Data Protection Officer of the Information and Press Service at the following e-mail address: dataprotection@sip.etat.lu.

Users may also contact the Commission nationale pour la protection des données, whose registered office is at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette, for any dispute in this area.

Processing linked to audience measurement

Certain data relating to the user's hardware and software, which are not of a nature to identify the user, are collected when the user visits the public site. The sole purpose of this data collection is to obtain visitor statistics (browser type, resolution, approximate location, etc.) in order to provide users with the best possible service.

Under no circumstances is the user's full IP address kept. Only part of the IP address is kept in order to obtain overall statistics and under no circumstances is it possible to identify a user.

This data is stored and hosted in Europe in a solution provided by a subcontractor, in particular Adobe Systems Inc, which, as a subcontractor, is subject to the same legal obligations concerning the protection of personal data in the event that such data is collected in the future.

The duration of data retention does not exceed that required to observe changes in audiences as a function of changes in browsers, resolutions used or other available statistical data.

The person responsible for this processing is the Information and Press Service.

User data is collected on a voluntary basis for the sole purpose of conducting surveys for government agencies. In addition, technical audience measurement data is collected at the same time.

The data is stored for the duration of the survey, plus a few weeks for statistical analysis of the results.

These surveys are carried out directly on the site of a subcontractor, namely alchemer.eu from Alchemer LLC, based in the United States. The data is hosted in Europe. The latter is subject to the same legal obligations regarding the protection of personal data when surveys are intended for or carried out by users from the European Union.

The procedures for implementing these surveys are such that no data is of a nature to identify the user in person. The combination of technical identification data (IP address or information on the user's browser or device), and/or data from several surveys cannot lead to such identification by the subcontractor operating the platform.

The person responsible for this processing and the recipient of the data is the Organization responsible for this site that commissioned the survey.

Processing linked to newsletter management

The e-mail address entered when subscribing to the newsletter on this site will be communicated solely for the purposes of newsletter distribution to a subcontractor, namely the company "Mailjet" based in Paris, France, which is subject to the same legal obligations concerning the protection of personal data. To limit abuse, users must validate their registration by clicking on a link sent to the e-mail address provided.

Users may unsubscribe at any time by clicking on the link provided in each e-mail or by contacting the organization responsible for the site. The user's data will be kept for no longer than two weeks following the unsubscribe request, except in cases where partial or total conservation of the data is required by the data controller, in compliance with the relevant legal obligations.

The data controller is the organization responsible for this site.

Presence on social networks

Moderation policy

Any user who joins the community of this site on social networks undertakes to disregard any form of discrimination linked to race, colour, religion, gender, sexual orientation, age, national origin, disability, marital status or professional status.

Abusive, racist, sexist or offensive comments have no place on social networks. They will be deleted and reported.

Languages

On social networks, this site communicates mainly in English. Depending on the situation and the target audience, information may be provided in the three administrative languages.

As far as possible, all questions/comments will be answered in the user's language.

We present to you how and why we use cookies on this site, in full transparency.

This site may use client cookies, which are small text files that make it possible to analyse information relating to user browsing (frequency of visits, length of visits, pages consulted, language preferences, etc.). They are sent by the website and stored in a special folder on the user's computer. They contain in particular the name of the server, an identifier in the form of a unique number and an expiry date. The unique identifier enables this site to recognise the user's computer on each visit.

Users can decide for themselves whether or not the Website server is authorised to store cookies on their computer. They may at any time set their browser options so that cookies are not accepted and stored. In addition, users can delete stored cookies at any time via their browser.

The use of certain functions on this site may be limited or deactivated if the user refuses the cookies from this website. Users are therefore advised to set their browser to accept cookies from the site.

What are cookies and what are they used for?

A cookie is a small text file recorded and/or read by your browser on the hard disk of your device (PC, laptop or smartphone, for example) and deposited by the websites you visit. Almost all websites use cookies in order to function properly and optimise their ergonomics and features.

Our cookies

We use cookies as part of our statistical analysis of website traffic. The cookie is set by Adobe Analytics. Adobe Analytics is a third-party product hosted in Europe and complies with European data protection legislation.

It enables us to count the number of visitors and collect information on how our site is used (e.g. pages viewed the most, time spent on the site, etc.).

This enables us to improve our site to provide you with better access to information.

Please note that we do not use advertising cookies.

How can I deactivate cookies?

You can deactivate cookies at any time.

If you wish to delete the cookies stored on your device and set your browser to refuse them, you can do so via your browser preferences.

These navigation options relating to cookies are usually found in the "Options", "Tools" or "Preferences" menus of the browser you are using to access this site.

However, different browsers may have different ways of disabling cookies.

To find out more, follow the links below:

Please note that if you refuse to accept cookies on your device, you will still be able to browse this site.

If you have any questions about cookies, you can contact us.