Accessibility statement
The body making the statement "Information and Press Service" is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: accessibilite.public.lu
What is digital accessibility?
Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).
Compliance status
This website is fully compliant with the European Standard EN 301 549 and the Framework for Assessing Web-Accessibility (RAWeb) version 1 implementing it.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Content not within the scope of the law of 28 May 2019
Some content is not under our control, for example the PDF document of the European standard, or third-party Youtube videos present in the news section.
Preparation of this accessibility statement
This statement was prepared on 14 August 2020. The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RAWeb 1, such as an assessment carried out by a third-party: Ideance. The statement was last reviewed on 25 November 2024.
Feedback and contact information
If you notice a lack of accessibility, send us an email to accessibilite@sip.etat.lu: describe your problem and specify the page on which it occured. We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way. Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:
- in writing in a document or email;
- orally in an interview or by phone.
Enforcement procedure
Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.
This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license.